Return policy
At BFF Press, we are committed to your satisfaction and strive to provide luxury greeting cards that foster invaluable connections with the BFFs in your life. If for any reason you are not completely satisfied with your purchase of our greeting cards, we offer a hassle-free return policy within 30 days of purchase.
Return process:
Contact Us: Please email us at hellobffpress@gmail.com within 30 days of your purchase to initiate the return process. Include your name, your order number, and the reason for the return in your email (we value feedback!).
Return Authorization: Upon receiving your email, our customer support team will provide you with a return authorization and further instructions on how to proceed with your return.
Refund Processing: Once we receive your returned items, we will process your refund promptly. Refunds will be issued to the original method of payment.
Thank you for choosing BFF Press for your greeting card needs. We appreciate your trust in our products and aim to make your shopping experience enjoyable and worry-free.